Venmo vs Zoom: whose terms are worse?
Venmo has the better terms. Venmo scores 73/100 (grade F) and Zoom scores 75/100 (grade F). Lower is better.
| Question | Venmo | Zoom |
|---|---|---|
| Can I sue them? |
high
Disputes with Venmo will be resolved through arbitration, not in court. You give up your right to a jury trial or class action lawsuit. |
high
You agree to arbitrate certain claims with Zoom instead of going to court, and you will not bring class-action claims against Zoom. |
| Can I join a class action? |
high
You can't join a class action lawsuit against Venmo; you must resolve disputes individually. | Not found in this document. |
| Do they sell my data? | Not found in this document. |
medium
Zoom will only use your data for specific purposes, such as providing the service, and will not use it to train AI models. |
| Does it renew on its own? | Not found in this document. |
high
Your subscription will automatically renew at the end of each term, and you will be charged for the next term unless you cancel or modify your subscription before the renewal term starts. |
| Can they raise the price? |
medium
Venmo's fees and limits may change, so check the Fees page regularly to avoid surprises. |
high
Zoom can change its prices at any time, and you will be notified of any changes at least 30 days before the price change takes effect. |
| Can they change the deal? |
medium
Venmo can change its terms at any time, with 21 days' notice for changes that reduce your rights or increase your responsibilities. If you don't like the changes, you must close your account before they take effect. |
high
Zoom can make changes to the terms of service at any time, and if you continue to use the service after the changes take effect, you agree to the new terms. You should regularly review the terms to stay up to date. |
| What if they cause harm? |
high
Venmo doesn't guarantee the safety of the money in your account, and you won't earn interest on it. |
high
If Zoom's outage or other issue costs you money, the most you can get back is what you paid them last month. |
| Can they close my account? |
high
You can close your Venmo account at any time, but you must withdraw your money first. You'll still be responsible for any outstanding transactions or debts. |
medium
Zoom can terminate your account at any time, with or without notice, if you fail to comply with the terms of service. |
| How closely am I tracked? |
medium
Venmo reviews your account activity, including withdrawals, to check for suspicious or illegal activity. This may delay or block your transactions. |
medium
Zoom may collect telemetry data, such as product usage data and diagnostic data, when you use the service. |
| How long do they keep it? |
low
Venmo says it won't use your account information for its own purposes, but the details are unclear. | Not found in this document. |
| Who else gets my data? |
medium
Venmo can transfer its rights and obligations to another company, which may affect your account. |
medium
Zoom may share your customer content with third-party service providers to provide the service. |
| What else should I know? |
high
Venmo should only be used to transact with people you know and trust, especially for goods and services. Using Venmo for transactions with strangers may result in lost money or goods. | Not found in this document. |
Generated by AI and it can be wrong. Venmo last read August 27, 2026; Zoom last read August 27, 2026. Grades follow the published methodology.