Among the most aggressive terms we see. Risk score 75/100 · 9 clauses that matter · 5 high risk
Zoom can change terms and auto-renew subscriptions without your explicit consent.
Zoom can make changes to the terms of service at any time, and if you continue to use the service after the changes take effect, you agree to the new terms. You should regularly review the terms to stay up to date.
“may make modifications”
15.1
Your subscription will automatically renew at the end of each term, and you will be charged for the next term unless you cancel or modify your subscription before the renewal term starts.
“will begin automatically”
14.1
You agree to arbitrate certain claims with Zoom instead of going to court, and you will not bring class-action claims against Zoom.
“will arbitrate certain claims”
27
If Zoom's outage or other issue costs you money, the most you can get back is what you paid them last month.
“release Zoom from”
26
Zoom can change its prices at any time, and you will be notified of any changes at least 30 days before the price change takes effect.
“may change prices”
12.3
Zoom will only use your data for specific purposes, such as providing the service, and will not use it to train AI models.
“will only access”
10.2
Zoom can terminate your account at any time, with or without notice, if you fail to comply with the terms of service.
“may terminate this Agreement”
14.3
Zoom may collect telemetry data, such as product usage data and diagnostic data, when you use the service.
“may collect telemetry data”
10.5
Zoom may share your customer content with third-party service providers to provide the service.
“may share Customer Content”
10.3
Generated by AI and it can be wrong. Every point links to the source clause so you can check it. This document was last read on August 27, 2026. Read the original.