Spotify vs Zoom: whose terms are worse?

If you have a dispute with Spotify, you must use arbitration instead of going to court. This means you won't be able to sue Spotify in court or be part of a class action lawsuit. You must send a written notice to Spotify before starting arbitration, and you have 60 days to try to resolve the issue informally before proceeding with arbitration.

You agree to arbitrate certain claims with Zoom instead of going to court, and you will not bring class-action claims against Zoom.

You can't be part of a class action lawsuit against Spotify. If you have a dispute, you must resolve it individually through arbitration.

Zoom will only use your data for specific purposes, such as providing the service, and will not use it to train AI models.

You have a limited license to use Spotify's content, but you don't own it.

Your subscription will automatically renew unless you cancel it. You can cancel at any time, but you won't get a refund for the current month.

Your subscription will automatically renew at the end of each term, and you will be charged for the next term unless you cancel or modify your subscription before the renewal term starts.

You must start arbitration within 1 year of when the dispute arose, or you'll lose your right to make a claim.

Spotify can change its prices at any time, and you'll be notified of changes. If you don't agree with the price change, you can cancel your subscription.

Zoom can change its prices at any time, and you will be notified of any changes at least 30 days before the price change takes effect.

Spotify can change its terms at any time, and you'll be notified of changes. If you don't agree with the changes, you can close your account within 30 days.

Zoom can make changes to the terms of service at any time, and if you continue to use the service after the changes take effect, you agree to the new terms. You should regularly review the terms to stay up to date.

If Spotify's outage or failure costs you money, the most you can get back is $30 or what you paid them last month, whichever is greater.

If Zoom's outage or other issue costs you money, the most you can get back is what you paid them last month.

Zoom can terminate your account at any time, with or without notice, if you fail to comply with the terms of service.

Zoom may collect telemetry data, such as product usage data and diagnostic data, when you use the service.

Zoom may share your customer content with third-party service providers to provide the service.

New York law applies to these terms, and any disputes will be resolved in New York courts or through arbitration.

You must be at least 18 years old to use Spotify, or 13 years old with parental consent.