Spotify vs Zoom: whose terms are worse?

If you have a dispute with Spotify, you must use arbitration to resolve it, rather than going to court. This means you'll have to present your case to an individual arbitrator, rather than a judge or jury.

If you have a dispute with Zoom, you'll have to arbitrate it instead of going to court. You also can't bring class-action claims against Zoom. To opt out of arbitration, go to your account settings within 30 days of agreeing to these terms.

You can't participate in a class action lawsuit against Spotify, which means you can't join forces with other users to sue the company.

You can't bring class-action claims against Zoom. This means if you have a problem, you'll have to take it up individually, not as part of a group.

Zoom can access and use your content for specific purposes, like providing the service or complying with laws. Review Zoom's data usage policies to understand how your content will be used.

You grant Spotify a license to use any content you upload to the service, but the terms of this license are unclear.

By using Zoom, you give Zoom a license to use your content. This license is perpetual, worldwide, and non-exclusive, which means Zoom can use your content for various purposes.

Your paid subscription will automatically renew unless you cancel it.

Your subscription will automatically renew unless you opt out at least 30 days before the end of your current term. Check your subscription settings to opt out of auto-renewal.

If you have a dispute with Spotify, you must file a claim within 1 year of the incident.

If you have a dispute with Zoom, you must submit it within 30 business days. If you don't, you might lose your right to dispute the issue.

Spotify can change its prices at any time, and you'll be charged the new price unless you cancel your subscription.

Zoom can change its prices at any time, but it will give you at least 30 days' notice before the change takes effect.

Spotify can change its terms at any time, so you should review them regularly to stay up to date.

Zoom can make changes to its terms of service at any time, and it's your responsibility to regularly check for updates.

If Spotify's outage or other issue costs you money, the most you can get back is what you paid them last month.

If Zoom's outage or other issue costs you money, the most you can get back is what you paid Zoom the previous month.

Zoom can terminate your account at any time, and you can also terminate your account by contacting Zoom.

Spotify may keep your data even after you've stopped using the service.

These terms are governed by California law, which means any disputes will be resolved according to California law.

Zoom's refund policy is not clearly stated, but it seems that all payments are non-cancelable and non-refundable.

You must be at least 13 years old to use Spotify, or have parental consent if you're under 18.