TOS Genie
Grade F

Spotify's terms of service, in plain English

Among the most aggressive terms we see. Risk score 70/100 · 10 clauses that matter · 4 high risk

Spotify limits its liability to $30 or your last month's payment, whichever is greater.

Watch this document We re-read it on a schedule. If it changes, you hear about it in dollars and days.

What you sign away

  • The right to sue in court
  • The right to be part of a class action lawsuit
  • The right to a jury trial
  • The right to certain warranties and guarantees
  • The right to claim certain types of damages
high risk Forced arbitration

Mandatory Arbitration

If you have a dispute with Spotify, you must use arbitration instead of going to court. This means you won't be able to sue Spotify in court or be part of a class action lawsuit. You must send a written notice to Spotify before starting arbitration, and you have 60 days to try to resolve the issue informally before proceeding with arbitration.

high risk Class action waiver

Class Action Waiver

You can't be part of a class action lawsuit against Spotify. If you have a dispute, you must resolve it individually through arbitration.

high risk Limits on their liability

Limitation of Liability

If Spotify's outage or failure costs you money, the most you can get back is $30 or what you paid them last month, whichever is greater.

high risk Deadline to complain

Dispute Deadline

You must start arbitration within 1 year of when the dispute arose, or you'll lose your right to make a claim.

What to do about it · 1 year after the dispute arises

Nothing to do right now — just know it applies.

medium risk Changes without notice

Changes to Terms

Spotify can change its terms at any time, and you'll be notified of changes. If you don't agree with the changes, you can close your account within 30 days.

What to do about it · 30 days after the Effective Date
  1. Review the updated terms
  2. Close your account if you don't agree
medium risk Automatic renewal

Auto-Renewal

Your subscription will automatically renew unless you cancel it. You can cancel at any time, but you won't get a refund for the current month.

What to do about it
  1. Check your subscription settings
  2. Cancel your subscription if you don't want it to auto-renew
medium risk Price changes

Price Changes

Spotify can change its prices at any time, and you'll be notified of changes. If you don't agree with the price change, you can cancel your subscription.

What to do about it
  1. Check your email for price change notifications
  2. Cancel your subscription if you don't agree with the price change
medium risk Governing law and venue

Governing Law

New York law applies to these terms, and any disputes will be resolved in New York courts or through arbitration.

low risk Age restrictions low confidence

Age Restrictions

You must be at least 18 years old to use Spotify, or 13 years old with parental consent.

low risk Licence to your content low confidence

Content License

You have a limited license to use Spotify's content, but you don't own it.

Generated by AI and it can be wrong. Every point links to the source clause so you can check it. This document was last read on August 27, 2026. Read the original.