Spotify vs Venmo: whose terms are worse?
Spotify has the better terms. Spotify scores 70/100 (grade F) and Venmo scores 73/100 (grade F). Lower is better.
| Question | Spotify | Venmo |
|---|---|---|
| Can I sue them? |
high
If you have a dispute with Spotify, you must use arbitration instead of going to court. This means you won't be able to sue Spotify in court or be part of a class action lawsuit. You must send a written notice to Spotify before starting arbitration, and you have 60 days to try to resolve the issue informally before proceeding with arbitration. |
high
Disputes with Venmo will be resolved through arbitration, not in court. You give up your right to a jury trial or class action lawsuit. |
| Can I join a class action? |
high
You can't be part of a class action lawsuit against Spotify. If you have a dispute, you must resolve it individually through arbitration. |
high
You can't join a class action lawsuit against Venmo; you must resolve disputes individually. |
| Do they own what I post? |
low
You have a limited license to use Spotify's content, but you don't own it. | Not found in this document. |
| Does it renew on its own? |
medium
Your subscription will automatically renew unless you cancel it. You can cancel at any time, but you won't get a refund for the current month. | Not found in this document. |
| How long do I have to act? |
high
You must start arbitration within 1 year of when the dispute arose, or you'll lose your right to make a claim. | Not found in this document. |
| Can they raise the price? |
medium
Spotify can change its prices at any time, and you'll be notified of changes. If you don't agree with the price change, you can cancel your subscription. |
medium
Venmo's fees and limits may change, so check the Fees page regularly to avoid surprises. |
| Can they change the deal? |
medium
Spotify can change its terms at any time, and you'll be notified of changes. If you don't agree with the changes, you can close your account within 30 days. |
medium
Venmo can change its terms at any time, with 21 days' notice for changes that reduce your rights or increase your responsibilities. If you don't like the changes, you must close your account before they take effect. |
| What if they cause harm? |
high
If Spotify's outage or failure costs you money, the most you can get back is $30 or what you paid them last month, whichever is greater. |
high
Venmo doesn't guarantee the safety of the money in your account, and you won't earn interest on it. |
| Can they close my account? | Not found in this document. |
high
You can close your Venmo account at any time, but you must withdraw your money first. You'll still be responsible for any outstanding transactions or debts. |
| How closely am I tracked? | Not found in this document. |
medium
Venmo reviews your account activity, including withdrawals, to check for suspicious or illegal activity. This may delay or block your transactions. |
| How long do they keep it? | Not found in this document. |
low
Venmo says it won't use your account information for its own purposes, but the details are unclear. |
| Who else gets my data? | Not found in this document. |
medium
Venmo can transfer its rights and obligations to another company, which may affect your account. |
| Whose courts decide? |
medium
New York law applies to these terms, and any disputes will be resolved in New York courts or through arbitration. | Not found in this document. |
| Who is allowed to use it? |
low
You must be at least 18 years old to use Spotify, or 13 years old with parental consent. | Not found in this document. |
| What else should I know? | Not found in this document. |
high
Venmo should only be used to transact with people you know and trust, especially for goods and services. Using Venmo for transactions with strangers may result in lost money or goods. |
Generated by AI and it can be wrong. Spotify last read August 27, 2026; Venmo last read August 27, 2026. Grades follow the published methodology.