TOS Genie

Cash App vs Venmo: whose terms are worse?

Cash App has the better terms. Cash App scores 56/100 (grade D) and Venmo scores 73/100 (grade F). Lower is better.

QuestionCash AppVenmo
Can I sue them? Not found in this document. high

Disputes with Venmo will be resolved through arbitration, not in court. You give up your right to a jury trial or class action lawsuit.

Can I join a class action? Not found in this document. high

You can't join a class action lawsuit against Venmo; you must resolve disputes individually.

Can they raise the price? high

If you deposit cash, you'll pay $1 per transaction. Some services are free, like receiving money or sending money within the US.

medium

Venmo's fees and limits may change, so check the Fees page regularly to avoid surprises.

Can they change the deal? medium

Cash App can change its terms at any time, and you agree to the revised terms by continuing to use the service.

medium

Venmo can change its terms at any time, with 21 days' notice for changes that reduce your rights or increase your responsibilities. If you don't like the changes, you must close your account before they take effect.

What if they cause harm? high

Cash App doesn't offer overdraft or credit features, so you can't spend more than you have in your account.

high

Venmo doesn't guarantee the safety of the money in your account, and you won't earn interest on it.

Can they close my account? high

Cash App can close your account at any time, and you won't be able to use the service anymore.

high

You can close your Venmo account at any time, but you must withdraw your money first. You'll still be responsible for any outstanding transactions or debts.

How closely am I tracked? Not found in this document. medium

Venmo reviews your account activity, including withdrawals, to check for suspicious or illegal activity. This may delay or block your transactions.

How long do they keep it? medium

Cash App collects information about you and your transactions, and may share this information with third parties.

low

Venmo says it won't use your account information for its own purposes, but the details are unclear.

Who else gets my data? medium

Cash App may share your information with third parties, such as merchants or other financial institutions.

medium

Venmo can transfer its rights and obligations to another company, which may affect your account.

Whose courts decide? low

The terms are governed by the laws of a specific jurisdiction, but it's not clear which one.

Not found in this document.
Can I get my money back? medium

You can request a refund, but the process and outcome are not guaranteed.

Not found in this document.
Who is allowed to use it? low

You must be at least 18 years old to use Cash App.

Not found in this document.
What else should I know? Not found in this document. high

Venmo should only be used to transact with people you know and trust, especially for goods and services. Using Venmo for transactions with strangers may result in lost money or goods.

Generated by AI and it can be wrong. Cash App last read August 27, 2026; Venmo last read August 27, 2026. Grades follow the published methodology.