Cash App vs Spotify: whose terms are worse?
Cash App has the better terms. Cash App scores 56/100 (grade D) and Spotify scores 70/100 (grade F). Lower is better.
| Question | Cash App | Spotify |
|---|---|---|
| Can I sue them? | Not found in this document. |
high
If you have a dispute with Spotify, you must use arbitration instead of going to court. This means you won't be able to sue Spotify in court or be part of a class action lawsuit. You must send a written notice to Spotify before starting arbitration, and you have 60 days to try to resolve the issue informally before proceeding with arbitration. |
| Can I join a class action? | Not found in this document. |
high
You can't be part of a class action lawsuit against Spotify. If you have a dispute, you must resolve it individually through arbitration. |
| Do they own what I post? | Not found in this document. |
low
You have a limited license to use Spotify's content, but you don't own it. |
| Does it renew on its own? | Not found in this document. |
medium
Your subscription will automatically renew unless you cancel it. You can cancel at any time, but you won't get a refund for the current month. |
| How long do I have to act? | Not found in this document. |
high
You must start arbitration within 1 year of when the dispute arose, or you'll lose your right to make a claim. |
| Can they raise the price? |
high
If you deposit cash, you'll pay $1 per transaction. Some services are free, like receiving money or sending money within the US. |
medium
Spotify can change its prices at any time, and you'll be notified of changes. If you don't agree with the price change, you can cancel your subscription. |
| Can they change the deal? |
medium
Cash App can change its terms at any time, and you agree to the revised terms by continuing to use the service. |
medium
Spotify can change its terms at any time, and you'll be notified of changes. If you don't agree with the changes, you can close your account within 30 days. |
| What if they cause harm? |
high
Cash App doesn't offer overdraft or credit features, so you can't spend more than you have in your account. |
high
If Spotify's outage or failure costs you money, the most you can get back is $30 or what you paid them last month, whichever is greater. |
| Can they close my account? |
high
Cash App can close your account at any time, and you won't be able to use the service anymore. | Not found in this document. |
| How long do they keep it? |
medium
Cash App collects information about you and your transactions, and may share this information with third parties. | Not found in this document. |
| Who else gets my data? |
medium
Cash App may share your information with third parties, such as merchants or other financial institutions. | Not found in this document. |
| Whose courts decide? |
low
The terms are governed by the laws of a specific jurisdiction, but it's not clear which one. |
medium
New York law applies to these terms, and any disputes will be resolved in New York courts or through arbitration. |
| Can I get my money back? |
medium
You can request a refund, but the process and outcome are not guaranteed. | Not found in this document. |
| Who is allowed to use it? |
low
You must be at least 18 years old to use Cash App. |
low
You must be at least 18 years old to use Spotify, or 13 years old with parental consent. |
Generated by AI and it can be wrong. Cash App last read August 27, 2026; Spotify last read August 27, 2026. Grades follow the published methodology.