TOS Genie

Cash App vs Spotify: whose terms are worse?

Cash App has the better terms. Cash App scores 56/100 (grade D) and Spotify scores 70/100 (grade F). Lower is better.

QuestionCash AppSpotify
Can I sue them? Not found in this document. high

If you have a dispute with Spotify, you must use arbitration instead of going to court. This means you won't be able to sue Spotify in court or be part of a class action lawsuit. You must send a written notice to Spotify before starting arbitration, and you have 60 days to try to resolve the issue informally before proceeding with arbitration.

Can I join a class action? Not found in this document. high

You can't be part of a class action lawsuit against Spotify. If you have a dispute, you must resolve it individually through arbitration.

Do they own what I post? Not found in this document. low

You have a limited license to use Spotify's content, but you don't own it.

Does it renew on its own? Not found in this document. medium

Your subscription will automatically renew unless you cancel it. You can cancel at any time, but you won't get a refund for the current month.

How long do I have to act? Not found in this document. high

You must start arbitration within 1 year of when the dispute arose, or you'll lose your right to make a claim.

Can they raise the price? high

If you deposit cash, you'll pay $1 per transaction. Some services are free, like receiving money or sending money within the US.

medium

Spotify can change its prices at any time, and you'll be notified of changes. If you don't agree with the price change, you can cancel your subscription.

Can they change the deal? medium

Cash App can change its terms at any time, and you agree to the revised terms by continuing to use the service.

medium

Spotify can change its terms at any time, and you'll be notified of changes. If you don't agree with the changes, you can close your account within 30 days.

What if they cause harm? high

Cash App doesn't offer overdraft or credit features, so you can't spend more than you have in your account.

high

If Spotify's outage or failure costs you money, the most you can get back is $30 or what you paid them last month, whichever is greater.

Can they close my account? high

Cash App can close your account at any time, and you won't be able to use the service anymore.

Not found in this document.
How long do they keep it? medium

Cash App collects information about you and your transactions, and may share this information with third parties.

Not found in this document.
Who else gets my data? medium

Cash App may share your information with third parties, such as merchants or other financial institutions.

Not found in this document.
Whose courts decide? low

The terms are governed by the laws of a specific jurisdiction, but it's not clear which one.

medium

New York law applies to these terms, and any disputes will be resolved in New York courts or through arbitration.

Can I get my money back? medium

You can request a refund, but the process and outcome are not guaranteed.

Not found in this document.
Who is allowed to use it? low

You must be at least 18 years old to use Cash App.

low

You must be at least 18 years old to use Spotify, or 13 years old with parental consent.

Generated by AI and it can be wrong. Cash App last read August 27, 2026; Spotify last read August 27, 2026. Grades follow the published methodology.