Dispute Resolution
You're giving up the right to sue Netflix in court, except for small claims, and agreeing to arbitrate disputes instead. This means you won't be able to have a judge or jury decide the dispute.
“RESOLVE MOST DISPUTES”
Introduction
What to do about it · Within 30 days of first using the service
- Opt out of arbitration within 30 days of first using the service by sending a notice to InformalResolution@netflix.com