Vimeo vs Zoom: whose terms are worse?
Vimeo has the better terms. Vimeo scores 56/100 (grade D) and Zoom scores 81/100 (grade F). Lower is better.
| Question | Vimeo | Zoom |
|---|---|---|
| Can I sue them? |
high
If you have a dispute with Vimeo, you must use individual arbitration to resolve it, rather than going to court. You can opt out of this arbitration agreement within 30 days of first using the service. |
high
If you have a dispute with Zoom, you'll have to arbitrate it instead of going to court. You also can't bring class-action claims against Zoom. To opt out of arbitration, go to your account settings within 30 days of agreeing to these terms. |
| Can I join a class action? |
high
You also give up the right to be part of a class action lawsuit, which means you cannot join with others to sue Vimeo. |
high
You can't bring class-action claims against Zoom. This means if you have a problem, you'll have to take it up individually, not as part of a group. |
| Do they sell my data? | Not found in this document. |
medium
Zoom can access and use your content for specific purposes, like providing the service or complying with laws. Review Zoom's data usage policies to understand how your content will be used. |
| Do they own what I post? |
medium
By using Vimeo, you grant the company permission to use and distribute your content, such as videos and images. |
medium
By using Zoom, you give Zoom a license to use your content. This license is perpetual, worldwide, and non-exclusive, which means Zoom can use your content for various purposes. |
| Does it renew on its own? |
medium
Your subscription will automatically renew unless you cancel it at least one day before the renewal date. |
medium
Your subscription will automatically renew unless you opt out at least 30 days before the end of your current term. Check your subscription settings to opt out of auto-renewal. |
| How long do I have to act? | Not found in this document. |
medium
If you have a dispute with Zoom, you must submit it within 30 business days. If you don't, you might lose your right to dispute the issue. |
| Can they raise the price? | Not found in this document. |
medium
Zoom can change its prices at any time, but it will give you at least 30 days' notice before the change takes effect. |
| Can they change the deal? |
medium
Vimeo can change its terms of service at any time, and you will be bound by the new terms if you continue to use the service. |
medium
Zoom can make changes to its terms of service at any time, and it's your responsibility to regularly check for updates. |
| What if they cause harm? | Not found in this document. |
high
If Zoom's outage or other issue costs you money, the most you can get back is what you paid Zoom the previous month. |
| Can they close my account? |
medium
Vimeo can terminate your account at any time, with or without notice, if you breach the terms of service. |
medium
Zoom can terminate your account at any time, and you can also terminate your account by contacting Zoom. |
| How long do they keep it? |
low
Vimeo may retain archival copies of your content, even after you delete it. | Not found in this document. |
| Whose courts decide? |
medium
Any disputes between you and Vimeo will be governed by the laws of New York State and the United States of America. |
medium
These terms are governed by California law, which means any disputes will be resolved according to California law. |
| Can I get my money back? | Not found in this document. |
low
Zoom's refund policy is not clearly stated, but it seems that all payments are non-cancelable and non-refundable. |
| Who is allowed to use it? |
low
You must be at least 16 years old to create an account or use Vimeo's services. | Not found in this document. |
Generated by AI and it can be wrong. Vimeo last read September 20, 2026; Zoom last read September 16, 2026. Grades follow the published methodology.