Twitch vs Zoom: whose terms are worse?
Twitch has the better terms. Twitch scores 62/100 (grade D) and Zoom scores 75/100 (grade F). Lower is better.
| Question | Twitch | Zoom |
|---|---|---|
| Can I sue them? | Not found in this document. |
high
You agree to arbitrate certain claims with Zoom instead of going to court, and you will not bring class-action claims against Zoom. |
| Can I join a class action? |
high
You can't sue Twitch as part of a class action lawsuit. | Not found in this document. |
| Do they sell my data? | Not found in this document. |
medium
Zoom will only use your data for specific purposes, such as providing the service, and will not use it to train AI models. |
| Does it renew on its own? | Not found in this document. |
high
Your subscription will automatically renew at the end of each term, and you will be charged for the next term unless you cancel or modify your subscription before the renewal term starts. |
| How long do I have to act? |
high
You have one year from when something goes wrong to start a lawsuit. After that, you can't sue them. | Not found in this document. |
| Can they raise the price? | Not found in this document. |
high
Zoom can change its prices at any time, and you will be notified of any changes at least 30 days before the price change takes effect. |
| Can they change the deal? |
medium
Twitch can change these terms at any time, and if you keep using the service, you're agreeing to the new terms. |
high
Zoom can make changes to the terms of service at any time, and if you continue to use the service after the changes take effect, you agree to the new terms. You should regularly review the terms to stay up to date. |
| What if they cause harm? |
high
If their outage costs you money, the most you can get back is what you paid them last month. This limit applies even if you're a consumer in the EU, EEA, UK, or Switzerland. |
high
If Zoom's outage or other issue costs you money, the most you can get back is what you paid them last month. |
| Can they close my account? |
high
Twitch can terminate your account at any time, with or without notice. |
medium
Zoom can terminate your account at any time, with or without notice, if you fail to comply with the terms of service. |
| How closely am I tracked? | Not found in this document. |
medium
Zoom may collect telemetry data, such as product usage data and diagnostic data, when you use the service. |
| Who else gets my data? | Not found in this document. |
medium
Zoom may share your customer content with third-party service providers to provide the service. |
| Whose courts decide? |
medium
Any disputes will be governed by California law and resolved in California courts, unless you're a consumer in the EU, EEA, UK, or Switzerland, in which case you can resolve disputes in your local courts. | Not found in this document. |
| Who is allowed to use it? |
high
You must be at least 13 years old to use Twitch. | Not found in this document. |
| What else should I know? |
high
You agree to compensate Twitch for any damages or losses they incur due to your use of the service. | Not found in this document. |
Generated by AI and it can be wrong. Twitch last read August 27, 2026; Zoom last read August 27, 2026. Grades follow the published methodology.