Twitch vs Venmo: whose terms are worse?
Twitch has the better terms. Twitch scores 62/100 (grade D) and Venmo scores 73/100 (grade F). Lower is better.
| Question | Twitch | Venmo |
|---|---|---|
| Can I sue them? | Not found in this document. |
high
Disputes with Venmo will be resolved through arbitration, not in court. You give up your right to a jury trial or class action lawsuit. |
| Can I join a class action? |
high
You can't sue Twitch as part of a class action lawsuit. |
high
You can't join a class action lawsuit against Venmo; you must resolve disputes individually. |
| How long do I have to act? |
high
You have one year from when something goes wrong to start a lawsuit. After that, you can't sue them. | Not found in this document. |
| Can they raise the price? | Not found in this document. |
medium
Venmo's fees and limits may change, so check the Fees page regularly to avoid surprises. |
| Can they change the deal? |
medium
Twitch can change these terms at any time, and if you keep using the service, you're agreeing to the new terms. |
medium
Venmo can change its terms at any time, with 21 days' notice for changes that reduce your rights or increase your responsibilities. If you don't like the changes, you must close your account before they take effect. |
| What if they cause harm? |
high
If their outage costs you money, the most you can get back is what you paid them last month. This limit applies even if you're a consumer in the EU, EEA, UK, or Switzerland. |
high
Venmo doesn't guarantee the safety of the money in your account, and you won't earn interest on it. |
| Can they close my account? |
high
Twitch can terminate your account at any time, with or without notice. |
high
You can close your Venmo account at any time, but you must withdraw your money first. You'll still be responsible for any outstanding transactions or debts. |
| How closely am I tracked? | Not found in this document. |
medium
Venmo reviews your account activity, including withdrawals, to check for suspicious or illegal activity. This may delay or block your transactions. |
| How long do they keep it? | Not found in this document. |
low
Venmo says it won't use your account information for its own purposes, but the details are unclear. |
| Who else gets my data? | Not found in this document. |
medium
Venmo can transfer its rights and obligations to another company, which may affect your account. |
| Whose courts decide? |
medium
Any disputes will be governed by California law and resolved in California courts, unless you're a consumer in the EU, EEA, UK, or Switzerland, in which case you can resolve disputes in your local courts. | Not found in this document. |
| Who is allowed to use it? |
high
You must be at least 13 years old to use Twitch. | Not found in this document. |
| What else should I know? |
high
You agree to compensate Twitch for any damages or losses they incur due to your use of the service. |
high
Venmo should only be used to transact with people you know and trust, especially for goods and services. Using Venmo for transactions with strangers may result in lost money or goods. |
Generated by AI and it can be wrong. Twitch last read August 27, 2026; Venmo last read August 27, 2026. Grades follow the published methodology.