TOS Genie

TikTok vs Zoom: whose terms are worse?

TikTok has the better terms. TikTok scores 62/100 (grade D) and Zoom scores 81/100 (grade F). Lower is better.

QuestionTikTokZoom
Can I sue them? medium

You agree to defend and indemnify TikTok against any claims or damages arising from your use of the Platform.

high

If you have a dispute with Zoom, you'll have to arbitrate it instead of going to court. You also can't bring class-action claims against Zoom. To opt out of arbitration, go to your account settings within 30 days of agreeing to these terms.

Can I join a class action? Not found in this document. high

You can't bring class-action claims against Zoom. This means if you have a problem, you'll have to take it up individually, not as part of a group.

Do they sell my data? Not found in this document. medium

Zoom can access and use your content for specific purposes, like providing the service or complying with laws. Review Zoom's data usage policies to understand how your content will be used.

Do they own what I post? medium

When you create content on TikTok, you grant them a license to use it. This license is non-exclusive, irrevocable, and royalty-free.

medium

By using Zoom, you give Zoom a license to use your content. This license is perpetual, worldwide, and non-exclusive, which means Zoom can use your content for various purposes.

Does it renew on its own? Not found in this document. medium

Your subscription will automatically renew unless you opt out at least 30 days before the end of your current term. Check your subscription settings to opt out of auto-renewal.

How long do I have to act? high

If you have a dispute with TikTok, you must try to resolve it informally first, and you must do so within 1 year of the event.

medium

If you have a dispute with Zoom, you must submit it within 30 business days. If you don't, you might lose your right to dispute the issue.

Can they raise the price? Not found in this document. medium

Zoom can change its prices at any time, but it will give you at least 30 days' notice before the change takes effect.

Can they change the deal? medium

TikTok can change these Terms at any time. If you don't like the changes, you can stop using the Platform.

medium

Zoom can make changes to its terms of service at any time, and it's your responsibility to regularly check for updates.

What if they cause harm? high

TikTok doesn't guarantee the Platform will work perfectly or be safe. If something goes wrong, the most you can get back is what you paid them in the last 12 months.

high

If Zoom's outage or other issue costs you money, the most you can get back is what you paid Zoom the previous month.

Can they close my account? high

TikTok can ban or suspend your account at any time if you break the rules or for other reasons.

medium

Zoom can terminate your account at any time, and you can also terminate your account by contacting Zoom.

How closely am I tracked? medium

TikTok can show you customized ads based on your information and activity on the Platform.

Not found in this document.
How long do they keep it? medium

TikTok can use your information to customize ads and improve the Platform. They may also share your information with third parties.

Not found in this document.
Whose courts decide? medium

Any disputes will be resolved under California law, and you agree to the jurisdiction of California courts.

medium

These terms are governed by California law, which means any disputes will be resolved according to California law.

Can I get my money back? Not found in this document. low

Zoom's refund policy is not clearly stated, but it seems that all payments are non-cancelable and non-refundable.

Who is allowed to use it? high

If you're under 13, you can't use TikTok unless you use the Under 13 Experience. If you're under 18, some features might be restricted.

Not found in this document.

Generated by AI and it can be wrong. TikTok last read August 27, 2026; Zoom last read September 16, 2026. Grades follow the published methodology.