TOS Genie

Spotify vs Twitch: whose terms are worse?

Twitch has the better terms. Spotify scores 70/100 (grade F) and Twitch scores 62/100 (grade D). Lower is better.

QuestionSpotifyTwitch
Can I sue them? high

If you have a dispute with Spotify, you must use arbitration instead of going to court. This means you won't be able to sue Spotify in court or be part of a class action lawsuit. You must send a written notice to Spotify before starting arbitration, and you have 60 days to try to resolve the issue informally before proceeding with arbitration.

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Can I join a class action? high

You can't be part of a class action lawsuit against Spotify. If you have a dispute, you must resolve it individually through arbitration.

high

You can't sue Twitch as part of a class action lawsuit.

Do they own what I post? low

You have a limited license to use Spotify's content, but you don't own it.

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Does it renew on its own? medium

Your subscription will automatically renew unless you cancel it. You can cancel at any time, but you won't get a refund for the current month.

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How long do I have to act? high

You must start arbitration within 1 year of when the dispute arose, or you'll lose your right to make a claim.

high

You have one year from when something goes wrong to start a lawsuit. After that, you can't sue them.

Can they raise the price? medium

Spotify can change its prices at any time, and you'll be notified of changes. If you don't agree with the price change, you can cancel your subscription.

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Can they change the deal? medium

Spotify can change its terms at any time, and you'll be notified of changes. If you don't agree with the changes, you can close your account within 30 days.

medium

Twitch can change these terms at any time, and if you keep using the service, you're agreeing to the new terms.

What if they cause harm? high

If Spotify's outage or failure costs you money, the most you can get back is $30 or what you paid them last month, whichever is greater.

high

If their outage costs you money, the most you can get back is what you paid them last month. This limit applies even if you're a consumer in the EU, EEA, UK, or Switzerland.

Can they close my account? Not found in this document. high

Twitch can terminate your account at any time, with or without notice.

Whose courts decide? medium

New York law applies to these terms, and any disputes will be resolved in New York courts or through arbitration.

medium

Any disputes will be governed by California law and resolved in California courts, unless you're a consumer in the EU, EEA, UK, or Switzerland, in which case you can resolve disputes in your local courts.

Who is allowed to use it? low

You must be at least 18 years old to use Spotify, or 13 years old with parental consent.

high

You must be at least 13 years old to use Twitch.

What else should I know? Not found in this document. high

You agree to compensate Twitch for any damages or losses they incur due to your use of the service.

Generated by AI and it can be wrong. Spotify last read August 27, 2026; Twitch last read August 27, 2026. Grades follow the published methodology.