Spotify vs Twitch: whose terms are worse?
Twitch has the better terms. Spotify scores 70/100 (grade F) and Twitch scores 62/100 (grade D). Lower is better.
| Question | Spotify | Twitch |
|---|---|---|
| Can I sue them? |
high
If you have a dispute with Spotify, you must use arbitration instead of going to court. This means you won't be able to sue Spotify in court or be part of a class action lawsuit. You must send a written notice to Spotify before starting arbitration, and you have 60 days to try to resolve the issue informally before proceeding with arbitration. | Not found in this document. |
| Can I join a class action? |
high
You can't be part of a class action lawsuit against Spotify. If you have a dispute, you must resolve it individually through arbitration. |
high
You can't sue Twitch as part of a class action lawsuit. |
| Do they own what I post? |
low
You have a limited license to use Spotify's content, but you don't own it. | Not found in this document. |
| Does it renew on its own? |
medium
Your subscription will automatically renew unless you cancel it. You can cancel at any time, but you won't get a refund for the current month. | Not found in this document. |
| How long do I have to act? |
high
You must start arbitration within 1 year of when the dispute arose, or you'll lose your right to make a claim. |
high
You have one year from when something goes wrong to start a lawsuit. After that, you can't sue them. |
| Can they raise the price? |
medium
Spotify can change its prices at any time, and you'll be notified of changes. If you don't agree with the price change, you can cancel your subscription. | Not found in this document. |
| Can they change the deal? |
medium
Spotify can change its terms at any time, and you'll be notified of changes. If you don't agree with the changes, you can close your account within 30 days. |
medium
Twitch can change these terms at any time, and if you keep using the service, you're agreeing to the new terms. |
| What if they cause harm? |
high
If Spotify's outage or failure costs you money, the most you can get back is $30 or what you paid them last month, whichever is greater. |
high
If their outage costs you money, the most you can get back is what you paid them last month. This limit applies even if you're a consumer in the EU, EEA, UK, or Switzerland. |
| Can they close my account? | Not found in this document. |
high
Twitch can terminate your account at any time, with or without notice. |
| Whose courts decide? |
medium
New York law applies to these terms, and any disputes will be resolved in New York courts or through arbitration. |
medium
Any disputes will be governed by California law and resolved in California courts, unless you're a consumer in the EU, EEA, UK, or Switzerland, in which case you can resolve disputes in your local courts. |
| Who is allowed to use it? |
low
You must be at least 18 years old to use Spotify, or 13 years old with parental consent. |
high
You must be at least 13 years old to use Twitch. |
| What else should I know? | Not found in this document. |
high
You agree to compensate Twitch for any damages or losses they incur due to your use of the service. |
Generated by AI and it can be wrong. Spotify last read August 27, 2026; Twitch last read August 27, 2026. Grades follow the published methodology.