PayPal vs Zoom: whose terms are worse?
PayPal has the better terms. PayPal scores 60/100 (grade D) and Zoom scores 75/100 (grade F). Lower is better.
| Question | PayPal | Zoom |
|---|---|---|
| Can I sue them? |
high
Disputes with PayPal will be resolved through arbitration, not in court. This means you won't be able to sue PayPal or participate in a class-action lawsuit. |
high
You agree to arbitrate certain claims with Zoom instead of going to court, and you will not bring class-action claims against Zoom. |
| Do they sell my data? | Not found in this document. |
medium
Zoom will only use your data for specific purposes, such as providing the service, and will not use it to train AI models. |
| Does it renew on its own? | Not found in this document. |
high
Your subscription will automatically renew at the end of each term, and you will be charged for the next term unless you cancel or modify your subscription before the renewal term starts. |
| How long do I have to act? |
high
If you request a check from PayPal, you must cash it within 180 days or the funds will be returned to your account and you'll lose the $1.50 fee. | Not found in this document. |
| Can they raise the price? | Not found in this document. |
high
Zoom can change its prices at any time, and you will be notified of any changes at least 30 days before the price change takes effect. |
| Can they change the deal? |
medium
PayPal can change its terms at any time, and you're bound by those changes if you keep using the service. You'll get at least 21 days' notice if the changes affect personal accounts, or 5 days' notice for business accounts. |
high
Zoom can make changes to the terms of service at any time, and if you continue to use the service after the changes take effect, you agree to the new terms. You should regularly review the terms to stay up to date. |
| What if they cause harm? |
high
If PayPal's outage or other issue costs you money, the most you can get back is what you paid them last month. This limit applies even if the problem was PayPal's fault. |
high
If Zoom's outage or other issue costs you money, the most you can get back is what you paid them last month. |
| Can they close my account? |
high
PayPal can close your account at any time, with or without notice. If this happens, you'll still be responsible for any outstanding fees or debts. |
medium
Zoom can terminate your account at any time, with or without notice, if you fail to comply with the terms of service. |
| How closely am I tracked? |
medium
PayPal may ask for your tax ID number or other tax-related information to comply with tax laws. You're responsible for paying any taxes owed on your PayPal transactions. |
medium
Zoom may collect telemetry data, such as product usage data and diagnostic data, when you use the service. |
| How long do they keep it? |
medium
PayPal will keep your money separate from its own funds, so if the company goes bankrupt, your balance should be safe. However, this protection doesn't apply to cryptocurrency holdings. | Not found in this document. |
| Who else gets my data? |
medium
PayPal may convert your money to a different currency if necessary, using its own exchange rate. You can't use PayPal for speculative trading or trying to profit from currency conversions. |
medium
Zoom may share your customer content with third-party service providers to provide the service. |
Generated by AI and it can be wrong. PayPal last read August 27, 2026; Zoom last read August 27, 2026. Grades follow the published methodology.