Lyft vs Zoom: whose terms are worse?
Lyft has the better terms. Lyft scores 57/100 (grade D) and Zoom scores 75/100 (grade F). Lower is better.
| Question | Lyft | Zoom |
|---|---|---|
| Can I sue them? | Not found in this document. |
high
You agree to arbitrate certain claims with Zoom instead of going to court, and you will not bring class-action claims against Zoom. |
| Do they sell my data? | Not found in this document. |
medium
Zoom will only use your data for specific purposes, such as providing the service, and will not use it to train AI models. |
| Do they own what I post? |
low
Lyft owns all the intellectual property rights in the platform, and you don't have the right to use their trademarks or other intellectual property except as allowed by the agreement. | Not found in this document. |
| Does it renew on its own? |
high
Lyft will charge you for the services you use, and you agree to pay those charges when you use the platform. |
high
Your subscription will automatically renew at the end of each term, and you will be charged for the next term unless you cancel or modify your subscription before the renewal term starts. |
| Can they raise the price? |
high
Lyft can change the prices for their services at any time, and you agree to pay the prices that are in effect when you use the services. |
high
Zoom can change its prices at any time, and you will be notified of any changes at least 30 days before the price change takes effect. |
| Can they change the deal? |
medium
Lyft can change the terms of this agreement at any time, and you accept those changes by continuing to use the platform after they are made. |
high
Zoom can make changes to the terms of service at any time, and if you continue to use the service after the changes take effect, you agree to the new terms. You should regularly review the terms to stay up to date. |
| What if they cause harm? |
high
If you don't like a ride, you can't get a refund - all charges are non-refundable except where the law says they have to be. |
high
If Zoom's outage or other issue costs you money, the most you can get back is what you paid them last month. |
| Can they close my account? |
medium
You can only have one user account, and you can't let other people use your account or create an account on behalf of someone else. |
medium
Zoom can terminate your account at any time, with or without notice, if you fail to comply with the terms of service. |
| How closely am I tracked? |
medium
You agree to receive communications from Lyft, but you can opt out of some messages by texting 'STOP' to the shortcode. |
medium
Zoom may collect telemetry data, such as product usage data and diagnostic data, when you use the service. |
| How long do they keep it? |
medium
Lyft can use your information to improve the platform and provide services to you, and you give them permission to do so by using the platform. | Not found in this document. |
| Who else gets my data? | Not found in this document. |
medium
Zoom may share your customer content with third-party service providers to provide the service. |
| Whose courts decide? |
low
The laws of a particular jurisdiction will apply to any disputes between you and Lyft, but it's not entirely clear which jurisdiction that will be. | Not found in this document. |
| What else should I know? |
high
You agree not to do certain things when using the platform, such as impersonating someone else or violating the law. | Not found in this document. |
Generated by AI and it can be wrong. Lyft last read August 27, 2026; Zoom last read August 27, 2026. Grades follow the published methodology.