TOS Genie

Lyft vs Zoom: whose terms are worse?

Lyft has the better terms. Lyft scores 57/100 (grade D) and Zoom scores 81/100 (grade F). Lower is better.

QuestionLyftZoom
Can I sue them? Not found in this document. high

If you have a dispute with Zoom, you'll have to arbitrate it instead of going to court. You also can't bring class-action claims against Zoom. To opt out of arbitration, go to your account settings within 30 days of agreeing to these terms.

Can I join a class action? Not found in this document. high

You can't bring class-action claims against Zoom. This means if you have a problem, you'll have to take it up individually, not as part of a group.

Do they sell my data? Not found in this document. medium

Zoom can access and use your content for specific purposes, like providing the service or complying with laws. Review Zoom's data usage policies to understand how your content will be used.

Do they own what I post? low

Lyft owns all the intellectual property rights in the platform, and you don't have the right to use their trademarks or other intellectual property except as allowed by the agreement.

medium

By using Zoom, you give Zoom a license to use your content. This license is perpetual, worldwide, and non-exclusive, which means Zoom can use your content for various purposes.

Does it renew on its own? high

Lyft will charge you for the services you use, and you agree to pay those charges when you use the platform.

medium

Your subscription will automatically renew unless you opt out at least 30 days before the end of your current term. Check your subscription settings to opt out of auto-renewal.

How long do I have to act? Not found in this document. medium

If you have a dispute with Zoom, you must submit it within 30 business days. If you don't, you might lose your right to dispute the issue.

Can they raise the price? high

Lyft can change the prices for their services at any time, and you agree to pay the prices that are in effect when you use the services.

medium

Zoom can change its prices at any time, but it will give you at least 30 days' notice before the change takes effect.

Can they change the deal? medium

Lyft can change the terms of this agreement at any time, and you accept those changes by continuing to use the platform after they are made.

medium

Zoom can make changes to its terms of service at any time, and it's your responsibility to regularly check for updates.

What if they cause harm? high

If you don't like a ride, you can't get a refund - all charges are non-refundable except where the law says they have to be.

high

If Zoom's outage or other issue costs you money, the most you can get back is what you paid Zoom the previous month.

Can they close my account? medium

You can only have one user account, and you can't let other people use your account or create an account on behalf of someone else.

medium

Zoom can terminate your account at any time, and you can also terminate your account by contacting Zoom.

How closely am I tracked? medium

You agree to receive communications from Lyft, but you can opt out of some messages by texting 'STOP' to the shortcode.

Not found in this document.
How long do they keep it? medium

Lyft can use your information to improve the platform and provide services to you, and you give them permission to do so by using the platform.

Not found in this document.
Whose courts decide? low

The laws of a particular jurisdiction will apply to any disputes between you and Lyft, but it's not entirely clear which jurisdiction that will be.

medium

These terms are governed by California law, which means any disputes will be resolved according to California law.

Can I get my money back? Not found in this document. low

Zoom's refund policy is not clearly stated, but it seems that all payments are non-cancelable and non-refundable.

What else should I know? high

You agree not to do certain things when using the platform, such as impersonating someone else or violating the law.

Not found in this document.

Generated by AI and it can be wrong. Lyft last read August 27, 2026; Zoom last read September 16, 2026. Grades follow the published methodology.