Lyft vs Venmo: whose terms are worse?
Lyft has the better terms. Lyft scores 57/100 (grade D) and Venmo scores 73/100 (grade F). Lower is better.
| Question | Lyft | Venmo |
|---|---|---|
| Can I sue them? | Not found in this document. |
high
Disputes with Venmo will be resolved through arbitration, not in court. You give up your right to a jury trial or class action lawsuit. |
| Can I join a class action? | Not found in this document. |
high
You can't join a class action lawsuit against Venmo; you must resolve disputes individually. |
| Do they own what I post? |
low
Lyft owns all the intellectual property rights in the platform, and you don't have the right to use their trademarks or other intellectual property except as allowed by the agreement. | Not found in this document. |
| Does it renew on its own? |
high
Lyft will charge you for the services you use, and you agree to pay those charges when you use the platform. | Not found in this document. |
| Can they raise the price? |
high
Lyft can change the prices for their services at any time, and you agree to pay the prices that are in effect when you use the services. |
medium
Venmo's fees and limits may change, so check the Fees page regularly to avoid surprises. |
| Can they change the deal? |
medium
Lyft can change the terms of this agreement at any time, and you accept those changes by continuing to use the platform after they are made. |
medium
Venmo can change its terms at any time, with 21 days' notice for changes that reduce your rights or increase your responsibilities. If you don't like the changes, you must close your account before they take effect. |
| What if they cause harm? |
high
If you don't like a ride, you can't get a refund - all charges are non-refundable except where the law says they have to be. |
high
Venmo doesn't guarantee the safety of the money in your account, and you won't earn interest on it. |
| Can they close my account? |
medium
You can only have one user account, and you can't let other people use your account or create an account on behalf of someone else. |
high
You can close your Venmo account at any time, but you must withdraw your money first. You'll still be responsible for any outstanding transactions or debts. |
| How closely am I tracked? |
medium
You agree to receive communications from Lyft, but you can opt out of some messages by texting 'STOP' to the shortcode. |
medium
Venmo reviews your account activity, including withdrawals, to check for suspicious or illegal activity. This may delay or block your transactions. |
| How long do they keep it? |
medium
Lyft can use your information to improve the platform and provide services to you, and you give them permission to do so by using the platform. |
low
Venmo says it won't use your account information for its own purposes, but the details are unclear. |
| Who else gets my data? | Not found in this document. |
medium
Venmo can transfer its rights and obligations to another company, which may affect your account. |
| Whose courts decide? |
low
The laws of a particular jurisdiction will apply to any disputes between you and Lyft, but it's not entirely clear which jurisdiction that will be. | Not found in this document. |
| What else should I know? |
high
You agree not to do certain things when using the platform, such as impersonating someone else or violating the law. |
high
Venmo should only be used to transact with people you know and trust, especially for goods and services. Using Venmo for transactions with strangers may result in lost money or goods. |
Generated by AI and it can be wrong. Lyft last read August 27, 2026; Venmo last read August 27, 2026. Grades follow the published methodology.