Lyft vs Spotify: whose terms are worse?
Lyft has the better terms. Lyft scores 57/100 (grade D) and Spotify scores 70/100 (grade F). Lower is better.
| Question | Lyft | Spotify |
|---|---|---|
| Can I sue them? | Not found in this document. |
high
If you have a dispute with Spotify, you must use arbitration instead of going to court. This means you won't be able to sue Spotify in court or be part of a class action lawsuit. You must send a written notice to Spotify before starting arbitration, and you have 60 days to try to resolve the issue informally before proceeding with arbitration. |
| Can I join a class action? | Not found in this document. |
high
You can't be part of a class action lawsuit against Spotify. If you have a dispute, you must resolve it individually through arbitration. |
| Do they own what I post? |
low
Lyft owns all the intellectual property rights in the platform, and you don't have the right to use their trademarks or other intellectual property except as allowed by the agreement. |
low
You have a limited license to use Spotify's content, but you don't own it. |
| Does it renew on its own? |
high
Lyft will charge you for the services you use, and you agree to pay those charges when you use the platform. |
medium
Your subscription will automatically renew unless you cancel it. You can cancel at any time, but you won't get a refund for the current month. |
| How long do I have to act? | Not found in this document. |
high
You must start arbitration within 1 year of when the dispute arose, or you'll lose your right to make a claim. |
| Can they raise the price? |
high
Lyft can change the prices for their services at any time, and you agree to pay the prices that are in effect when you use the services. |
medium
Spotify can change its prices at any time, and you'll be notified of changes. If you don't agree with the price change, you can cancel your subscription. |
| Can they change the deal? |
medium
Lyft can change the terms of this agreement at any time, and you accept those changes by continuing to use the platform after they are made. |
medium
Spotify can change its terms at any time, and you'll be notified of changes. If you don't agree with the changes, you can close your account within 30 days. |
| What if they cause harm? |
high
If you don't like a ride, you can't get a refund - all charges are non-refundable except where the law says they have to be. |
high
If Spotify's outage or failure costs you money, the most you can get back is $30 or what you paid them last month, whichever is greater. |
| Can they close my account? |
medium
You can only have one user account, and you can't let other people use your account or create an account on behalf of someone else. | Not found in this document. |
| How closely am I tracked? |
medium
You agree to receive communications from Lyft, but you can opt out of some messages by texting 'STOP' to the shortcode. | Not found in this document. |
| How long do they keep it? |
medium
Lyft can use your information to improve the platform and provide services to you, and you give them permission to do so by using the platform. | Not found in this document. |
| Whose courts decide? |
low
The laws of a particular jurisdiction will apply to any disputes between you and Lyft, but it's not entirely clear which jurisdiction that will be. |
medium
New York law applies to these terms, and any disputes will be resolved in New York courts or through arbitration. |
| Who is allowed to use it? | Not found in this document. |
low
You must be at least 18 years old to use Spotify, or 13 years old with parental consent. |
| What else should I know? |
high
You agree not to do certain things when using the platform, such as impersonating someone else or violating the law. | Not found in this document. |
Generated by AI and it can be wrong. Lyft last read August 27, 2026; Spotify last read August 27, 2026. Grades follow the published methodology.