Dropbox vs Zoom: whose terms are worse?

If you have a dispute with Dropbox, you must try to resolve it informally first, and then you'll have to go through individual arbitration. You can't sue Dropbox in court, unless you opt out of arbitration within 30 days.

You agree to arbitrate certain claims with Zoom instead of going to court, and you will not bring class-action claims against Zoom.

You can't bring a class action lawsuit against Dropbox. If you have a dispute, you'll have to resolve it individually.

When you use Dropbox, you give them permission to access, store, and scan your files to provide their services. This includes sharing your data with their affiliates and trusted third parties.

Zoom will only use your data for specific purposes, such as providing the service, and will not use it to train AI models.

Dropbox says these terms don't give them any rights to your files, but it's not entirely clear what that means.

If you have a paid Dropbox account, it will automatically renew and charge you unless you cancel it.

Your subscription will automatically renew at the end of each term, and you will be charged for the next term unless you cancel or modify your subscription before the renewal term starts.

Dropbox can change the fees for their services, and they'll give you at least 30 days' notice before the change takes effect.

Zoom can change its prices at any time, and you will be notified of any changes at least 30 days before the price change takes effect.

Dropbox can change these terms at any time, and the updated terms will be effective no less than 30 days after they notify you.

Zoom can make changes to the terms of service at any time, and if you continue to use the service after the changes take effect, you agree to the new terms. You should regularly review the terms to stay up to date.

If Dropbox's service causes you financial loss, the most you can get back is $20 or 100% of your last payment.

If Zoom's outage or other issue costs you money, the most you can get back is what you paid them last month.

Dropbox can terminate or suspend your account at any time, and if they do, you won't be able to access your files.

Zoom can terminate your account at any time, with or without notice, if you fail to comply with the terms of service.

Dropbox may review your conduct and content to ensure it complies with their policies, and they can terminate your account if it doesn't.

Zoom may collect telemetry data, such as product usage data and diagnostic data, when you use the service.

Zoom may share your customer content with third-party service providers to provide the service.