Dropbox vs Venmo: whose terms are worse?
Venmo has the better terms. Dropbox scores 92/100 (grade F) and Venmo scores 73/100 (grade F). Lower is better.
| Question | Dropbox | Venmo |
|---|---|---|
| Can I sue them? |
high
If you have a dispute with Dropbox, you must try to resolve it informally first, and then you'll have to go through individual arbitration. You can't sue Dropbox in court, unless you opt out of arbitration within 30 days. |
high
Disputes with Venmo will be resolved through arbitration, not in court. You give up your right to a jury trial or class action lawsuit. |
| Can I join a class action? |
high
You can't bring a class action lawsuit against Dropbox. If you have a dispute, you'll have to resolve it individually. |
high
You can't join a class action lawsuit against Venmo; you must resolve disputes individually. |
| Do they sell my data? |
medium
When you use Dropbox, you give them permission to access, store, and scan your files to provide their services. This includes sharing your data with their affiliates and trusted third parties. | Not found in this document. |
| Do they own what I post? |
low
Dropbox says these terms don't give them any rights to your files, but it's not entirely clear what that means. | Not found in this document. |
| Does it renew on its own? |
high
If you have a paid Dropbox account, it will automatically renew and charge you unless you cancel it. | Not found in this document. |
| Can they raise the price? |
high
Dropbox can change the fees for their services, and they'll give you at least 30 days' notice before the change takes effect. |
medium
Venmo's fees and limits may change, so check the Fees page regularly to avoid surprises. |
| Can they change the deal? |
high
Dropbox can change these terms at any time, and the updated terms will be effective no less than 30 days after they notify you. |
medium
Venmo can change its terms at any time, with 21 days' notice for changes that reduce your rights or increase your responsibilities. If you don't like the changes, you must close your account before they take effect. |
| What if they cause harm? |
high
If Dropbox's service causes you financial loss, the most you can get back is $20 or 100% of your last payment. |
high
Venmo doesn't guarantee the safety of the money in your account, and you won't earn interest on it. |
| Can they close my account? |
high
Dropbox can terminate or suspend your account at any time, and if they do, you won't be able to access your files. |
high
You can close your Venmo account at any time, but you must withdraw your money first. You'll still be responsible for any outstanding transactions or debts. |
| How closely am I tracked? |
medium
Dropbox may review your conduct and content to ensure it complies with their policies, and they can terminate your account if it doesn't. |
medium
Venmo reviews your account activity, including withdrawals, to check for suspicious or illegal activity. This may delay or block your transactions. |
| How long do they keep it? | Not found in this document. |
low
Venmo says it won't use your account information for its own purposes, but the details are unclear. |
| Who else gets my data? | Not found in this document. |
medium
Venmo can transfer its rights and obligations to another company, which may affect your account. |
| What else should I know? | Not found in this document. |
high
Venmo should only be used to transact with people you know and trust, especially for goods and services. Using Venmo for transactions with strangers may result in lost money or goods. |
Generated by AI and it can be wrong. Dropbox last read August 27, 2026; Venmo last read August 27, 2026. Grades follow the published methodology.