Discord vs Zoom: whose terms are worse?
Discord has the better terms. Discord scores 59/100 (grade D) and Zoom scores 75/100 (grade F). Lower is better.
| Question | Discord | Zoom |
|---|---|---|
| Can I sue them? |
high
If you have a dispute with Discord, you'll need to go through their informal dispute resolution process before starting arbitration. You can only pursue a claim on an individual basis, not as part of a class action. |
high
You agree to arbitrate certain claims with Zoom instead of going to court, and you will not bring class-action claims against Zoom. |
| Can I join a class action? |
high
You can't sue Discord as part of a class action. If you have a dispute, you'll need to resolve it individually. | Not found in this document. |
| Do they sell my data? | Not found in this document. |
medium
Zoom will only use your data for specific purposes, such as providing the service, and will not use it to train AI models. |
| Does it renew on its own? | Not found in this document. |
high
Your subscription will automatically renew at the end of each term, and you will be charged for the next term unless you cancel or modify your subscription before the renewal term starts. |
| Can they raise the price? | Not found in this document. |
high
Zoom can change its prices at any time, and you will be notified of any changes at least 30 days before the price change takes effect. |
| Can they change the deal? |
medium
Discord can change these terms at any time, and if you keep using their services, you're agreeing to the new terms. |
high
Zoom can make changes to the terms of service at any time, and if you continue to use the service after the changes take effect, you agree to the new terms. You should regularly review the terms to stay up to date. |
| What if they cause harm? |
high
If Discord's outage or other issue costs you money, the most you can get back is what you paid them in the last month. They won't pay for other losses, like lost profits or opportunities. |
high
If Zoom's outage or other issue costs you money, the most you can get back is what you paid them last month. |
| Can they close my account? |
medium
Discord can terminate your account at any time, with or without notice, and you can also stop using their services at any time. |
medium
Zoom can terminate your account at any time, with or without notice, if you fail to comply with the terms of service. |
| How closely am I tracked? |
low
You're responsible for any mobile charges you incur while using Discord's services, including data charges. |
medium
Zoom may collect telemetry data, such as product usage data and diagnostic data, when you use the service. |
| How long do they keep it? |
medium
Discord owns the rights to their software and services, and you can't use them without permission. | Not found in this document. |
| Who else gets my data? |
medium
Discord may allow you to access third-party services, but they're not responsible for those services or their content. |
medium
Zoom may share your customer content with third-party service providers to provide the service. |
| Who is allowed to use it? |
medium
You must be at least 13 years old to use Discord. If you're younger, you'll need permission from a parent or guardian. They'll be responsible for your actions on the platform. | Not found in this document. |
Generated by AI and it can be wrong. Discord last read August 27, 2026; Zoom last read August 27, 2026. Grades follow the published methodology.