Crunchyroll vs Spotify: whose terms are worse?
Spotify has the better terms. Crunchyroll scores 76/100 (grade F) and Spotify scores 70/100 (grade F). Lower is better.
| Question | Crunchyroll | Spotify |
|---|---|---|
| Can I sue them? | Not found in this document. |
high
If you have a dispute with Spotify, you must use arbitration instead of going to court. This means you won't be able to sue Spotify in court or be part of a class action lawsuit. You must send a written notice to Spotify before starting arbitration, and you have 60 days to try to resolve the issue informally before proceeding with arbitration. |
| Can I join a class action? |
high
You waive the right to participate in a class action lawsuit against Crunchyroll. Disputes will be settled through mandatory binding arbitration. |
high
You can't be part of a class action lawsuit against Spotify. If you have a dispute, you must resolve it individually through arbitration. |
| Do they own what I post? | Not found in this document. |
low
You have a limited license to use Spotify's content, but you don't own it. |
| Does it renew on its own? |
high
Your subscription will automatically renew at the stated frequency unless you cancel. You authorize Crunchyroll to charge your payment method for the applicable fee, taxes, and other charges. |
medium
Your subscription will automatically renew unless you cancel it. You can cancel at any time, but you won't get a refund for the current month. |
| How long do I have to act? |
high
Certain disputes between you and Crunchyroll must be settled through mandatory binding arbitration. You have a limited time to initiate arbitration. |
high
You must start arbitration within 1 year of when the dispute arose, or you'll lose your right to make a claim. |
| Can they raise the price? |
medium
Crunchyroll may modify the fees payable from time to time. You'll be notified of changes as required by law, and you can change or cancel your subscription before incurring new charges. |
medium
Spotify can change its prices at any time, and you'll be notified of changes. If you don't agree with the price change, you can cancel your subscription. |
| Can they change the deal? |
high
Crunchyroll can modify these terms at any time. You should regularly review the terms to stay informed. |
medium
Spotify can change its terms at any time, and you'll be notified of changes. If you don't agree with the changes, you can close your account within 30 days. |
| What if they cause harm? |
high
If Crunchyroll's outage costs you money, the most you can get back is what you paid them last month. Crunchyroll is not liable for losses, damages, or expenses incurred by you or a third party. |
high
If Spotify's outage or failure costs you money, the most you can get back is $30 or what you paid them last month, whichever is greater. |
| Can they close my account? |
high
Crunchyroll can terminate your account at any time, with or without notice, if you breach their terms. You're responsible for all activity on your account, and if someone else uses it due to your actions, you may be liable for losses. | Not found in this document. |
| How long do they keep it? |
medium
Crunchyroll collects information from the services, which is handled according to their Privacy Policy. | Not found in this document. |
| Whose courts decide? | Not found in this document. |
medium
New York law applies to these terms, and any disputes will be resolved in New York courts or through arbitration. |
| Who is allowed to use it? |
medium
You must be at least 18 years old to create a Crunchyroll account. By creating an account, you confirm you meet this age requirement and that all your information is accurate and up-to-date. You're responsible for keeping your account info current. |
low
You must be at least 18 years old to use Spotify, or 13 years old with parental consent. |
Generated by AI and it can be wrong. Crunchyroll last read August 27, 2026; Spotify last read August 27, 2026. Grades follow the published methodology.