Crunchyroll vs Spotify: whose terms are worse?
Spotify has the better terms. Crunchyroll scores 76/100 (grade F) and Spotify scores 71/100 (grade F). Lower is better.
| Question | Crunchyroll | Spotify |
|---|---|---|
| Can I sue them? | Not found in this document. |
high
If you have a dispute with Spotify, you must use arbitration to resolve it, rather than going to court. This means you'll have to present your case to an individual arbitrator, rather than a judge or jury. |
| Can I join a class action? |
high
You waive the right to participate in a class action lawsuit against Crunchyroll. Disputes will be settled through mandatory binding arbitration. |
high
You can't participate in a class action lawsuit against Spotify, which means you can't join forces with other users to sue the company. |
| Do they own what I post? | Not found in this document. |
low
You grant Spotify a license to use any content you upload to the service, but the terms of this license are unclear. |
| Does it renew on its own? |
high
Your subscription will automatically renew at the stated frequency unless you cancel. You authorize Crunchyroll to charge your payment method for the applicable fee, taxes, and other charges. |
medium
Your paid subscription will automatically renew unless you cancel it. |
| How long do I have to act? |
high
Certain disputes between you and Crunchyroll must be settled through mandatory binding arbitration. You have a limited time to initiate arbitration. |
high
If you have a dispute with Spotify, you must file a claim within 1 year of the incident. |
| Can they raise the price? |
medium
Crunchyroll may modify the fees payable from time to time. You'll be notified of changes as required by law, and you can change or cancel your subscription before incurring new charges. |
medium
Spotify can change its prices at any time, and you'll be charged the new price unless you cancel your subscription. |
| Can they change the deal? |
high
Crunchyroll can modify these terms at any time. You should regularly review the terms to stay informed. |
medium
Spotify can change its terms at any time, so you should review them regularly to stay up to date. |
| What if they cause harm? |
high
If Crunchyroll's outage costs you money, the most you can get back is what you paid them last month. Crunchyroll is not liable for losses, damages, or expenses incurred by you or a third party. |
high
If Spotify's outage or other issue costs you money, the most you can get back is what you paid them last month. |
| Can they close my account? |
high
Crunchyroll can terminate your account at any time, with or without notice, if you breach their terms. You're responsible for all activity on your account, and if someone else uses it due to your actions, you may be liable for losses. | Not found in this document. |
| How long do they keep it? |
medium
Crunchyroll collects information from the services, which is handled according to their Privacy Policy. |
medium
Spotify may keep your data even after you've stopped using the service. |
| Who is allowed to use it? |
medium
You must be at least 18 years old to create a Crunchyroll account. By creating an account, you confirm you meet this age requirement and that all your information is accurate and up-to-date. You're responsible for keeping your account info current. |
low
You must be at least 13 years old to use Spotify, or have parental consent if you're under 18. |
Generated by AI and it can be wrong. Crunchyroll last read August 27, 2026; Spotify last read September 15, 2026. Grades follow the published methodology.