TOS Genie

Cash App vs PayPal: whose terms are worse?

Cash App has the better terms. Cash App scores 56/100 (grade D) and PayPal scores 60/100 (grade D). Lower is better.

QuestionCash AppPayPal
Can I sue them? Not found in this document. high

Disputes with PayPal will be resolved through arbitration, not in court. This means you won't be able to sue PayPal or participate in a class-action lawsuit.

How long do I have to act? Not found in this document. high

If you request a check from PayPal, you must cash it within 180 days or the funds will be returned to your account and you'll lose the $1.50 fee.

Can they raise the price? high

If you deposit cash, you'll pay $1 per transaction. Some services are free, like receiving money or sending money within the US.

Not found in this document.
Can they change the deal? medium

Cash App can change its terms at any time, and you agree to the revised terms by continuing to use the service.

medium

PayPal can change its terms at any time, and you're bound by those changes if you keep using the service. You'll get at least 21 days' notice if the changes affect personal accounts, or 5 days' notice for business accounts.

What if they cause harm? high

Cash App doesn't offer overdraft or credit features, so you can't spend more than you have in your account.

high

If PayPal's outage or other issue costs you money, the most you can get back is what you paid them last month. This limit applies even if the problem was PayPal's fault.

Can they close my account? high

Cash App can close your account at any time, and you won't be able to use the service anymore.

high

PayPal can close your account at any time, with or without notice. If this happens, you'll still be responsible for any outstanding fees or debts.

How closely am I tracked? Not found in this document. medium

PayPal may ask for your tax ID number or other tax-related information to comply with tax laws. You're responsible for paying any taxes owed on your PayPal transactions.

How long do they keep it? medium

Cash App collects information about you and your transactions, and may share this information with third parties.

medium

PayPal will keep your money separate from its own funds, so if the company goes bankrupt, your balance should be safe. However, this protection doesn't apply to cryptocurrency holdings.

Who else gets my data? medium

Cash App may share your information with third parties, such as merchants or other financial institutions.

medium

PayPal may convert your money to a different currency if necessary, using its own exchange rate. You can't use PayPal for speculative trading or trying to profit from currency conversions.

Whose courts decide? low

The terms are governed by the laws of a specific jurisdiction, but it's not clear which one.

Not found in this document.
Can I get my money back? medium

You can request a refund, but the process and outcome are not guaranteed.

Not found in this document.
Who is allowed to use it? low

You must be at least 18 years old to use Cash App.

Not found in this document.

Generated by AI and it can be wrong. Cash App last read August 27, 2026; PayPal last read August 27, 2026. Grades follow the published methodology.