TOS Genie

Cash App vs Dropbox: whose terms are worse?

Cash App has the better terms. Cash App scores 56/100 (grade D) and Dropbox scores 92/100 (grade F). Lower is better.

QuestionCash AppDropbox
Can I sue them? Not found in this document. high

If you have a dispute with Dropbox, you must try to resolve it informally first, and then you'll have to go through individual arbitration. You can't sue Dropbox in court, unless you opt out of arbitration within 30 days.

Can I join a class action? Not found in this document. high

You can't bring a class action lawsuit against Dropbox. If you have a dispute, you'll have to resolve it individually.

Do they sell my data? Not found in this document. medium

When you use Dropbox, you give them permission to access, store, and scan your files to provide their services. This includes sharing your data with their affiliates and trusted third parties.

Do they own what I post? Not found in this document. low

Dropbox says these terms don't give them any rights to your files, but it's not entirely clear what that means.

Does it renew on its own? Not found in this document. high

If you have a paid Dropbox account, it will automatically renew and charge you unless you cancel it.

Can they raise the price? high

If you deposit cash, you'll pay $1 per transaction. Some services are free, like receiving money or sending money within the US.

high

Dropbox can change the fees for their services, and they'll give you at least 30 days' notice before the change takes effect.

Can they change the deal? medium

Cash App can change its terms at any time, and you agree to the revised terms by continuing to use the service.

high

Dropbox can change these terms at any time, and the updated terms will be effective no less than 30 days after they notify you.

What if they cause harm? high

Cash App doesn't offer overdraft or credit features, so you can't spend more than you have in your account.

high

If Dropbox's service causes you financial loss, the most you can get back is $20 or 100% of your last payment.

Can they close my account? high

Cash App can close your account at any time, and you won't be able to use the service anymore.

high

Dropbox can terminate or suspend your account at any time, and if they do, you won't be able to access your files.

How closely am I tracked? Not found in this document. medium

Dropbox may review your conduct and content to ensure it complies with their policies, and they can terminate your account if it doesn't.

How long do they keep it? medium

Cash App collects information about you and your transactions, and may share this information with third parties.

Not found in this document.
Who else gets my data? medium

Cash App may share your information with third parties, such as merchants or other financial institutions.

Not found in this document.
Whose courts decide? low

The terms are governed by the laws of a specific jurisdiction, but it's not clear which one.

Not found in this document.
Can I get my money back? medium

You can request a refund, but the process and outcome are not guaranteed.

Not found in this document.
Who is allowed to use it? low

You must be at least 18 years old to use Cash App.

Not found in this document.

Generated by AI and it can be wrong. Cash App last read August 27, 2026; Dropbox last read August 27, 2026. Grades follow the published methodology.