TOS Genie

Apple vs Zoom: whose terms are worse?

Zoom has the better terms. Apple scores 82/100 (grade F) and Zoom scores 75/100 (grade F). Lower is better.

QuestionAppleZoom
Can I sue them? high

You agree to arbitrate any disputes with Apple. This means you can't take them to court, except in small claims court.

high

You agree to arbitrate certain claims with Zoom instead of going to court, and you will not bring class-action claims against Zoom.

Can I join a class action? high

You can't sue Apple as part of a class action lawsuit. If you have a dispute, you have to arbitrate or sue individually.

Not found in this document.
Do they sell my data? Not found in this document. medium

Zoom will only use your data for specific purposes, such as providing the service, and will not use it to train AI models.

Does it renew on its own? medium

Subscriptions automatically renew until you cancel them. You can cancel at any time, but you need to do it at least 24 hours before your subscription is set to renew.

high

Your subscription will automatically renew at the end of each term, and you will be charged for the next term unless you cancel or modify your subscription before the renewal term starts.

How long do I have to act? high

If you have a dispute with Apple, you agree to submit to arbitration. You must submit your dispute to arbitration within the time limit set by the American Arbitration Association.

Not found in this document.
Can they raise the price? medium

Prices for content and services can change at any time. If you've already bought something, the price change won't affect you, but if you're subscribing to a service, the new price will apply when your subscription renews.

high

Zoom can change its prices at any time, and you will be notified of any changes at least 30 days before the price change takes effect.

Can they change the deal? medium

Apple can change these terms at any time without notice. If they do, your continued use of their services means you agree to the new terms. You should check the terms regularly to see if they've changed.

high

Zoom can make changes to the terms of service at any time, and if you continue to use the service after the changes take effect, you agree to the new terms. You should regularly review the terms to stay up to date.

What if they cause harm? high

If their outage costs you money, the most you can get back is what you paid them last month. Apple doesn't guarantee their services will be uninterrupted or error-free.

high

If Zoom's outage or other issue costs you money, the most you can get back is what you paid them last month.

Can they close my account? high

Apple can terminate your account at any time if you break their rules or if they decide to stop offering a service. If they do, you'll lose access to any content you bought or subscribed to.

medium

Zoom can terminate your account at any time, with or without notice, if you fail to comply with the terms of service.

How closely am I tracked? Not found in this document. medium

Zoom may collect telemetry data, such as product usage data and diagnostic data, when you use the service.

How long do they keep it? medium

Apple collects technical data from your device, like what kind of device you're using and how you're using their services. They use this data to improve their services and may share it with third parties.

Not found in this document.
Who else gets my data? medium

If you buy a service membership from a reseller, the reseller will share your account info with Apple. Apple may use this info to check if you're eligible for the service.

medium

Zoom may share your customer content with third-party service providers to provide the service.

Generated by AI and it can be wrong. Apple last read August 27, 2026; Zoom last read August 27, 2026. Grades follow the published methodology.