TOS Genie

Apple vs Spotify: whose terms are worse?

Spotify has the better terms. Apple scores 82/100 (grade F) and Spotify scores 70/100 (grade F). Lower is better.

QuestionAppleSpotify
Can I sue them? high

You agree to arbitrate any disputes with Apple. This means you can't take them to court, except in small claims court.

high

If you have a dispute with Spotify, you must use arbitration instead of going to court. This means you won't be able to sue Spotify in court or be part of a class action lawsuit. You must send a written notice to Spotify before starting arbitration, and you have 60 days to try to resolve the issue informally before proceeding with arbitration.

Can I join a class action? high

You can't sue Apple as part of a class action lawsuit. If you have a dispute, you have to arbitrate or sue individually.

high

You can't be part of a class action lawsuit against Spotify. If you have a dispute, you must resolve it individually through arbitration.

Do they own what I post? Not found in this document. low

You have a limited license to use Spotify's content, but you don't own it.

Does it renew on its own? medium

Subscriptions automatically renew until you cancel them. You can cancel at any time, but you need to do it at least 24 hours before your subscription is set to renew.

medium

Your subscription will automatically renew unless you cancel it. You can cancel at any time, but you won't get a refund for the current month.

How long do I have to act? high

If you have a dispute with Apple, you agree to submit to arbitration. You must submit your dispute to arbitration within the time limit set by the American Arbitration Association.

high

You must start arbitration within 1 year of when the dispute arose, or you'll lose your right to make a claim.

Can they raise the price? medium

Prices for content and services can change at any time. If you've already bought something, the price change won't affect you, but if you're subscribing to a service, the new price will apply when your subscription renews.

medium

Spotify can change its prices at any time, and you'll be notified of changes. If you don't agree with the price change, you can cancel your subscription.

Can they change the deal? medium

Apple can change these terms at any time without notice. If they do, your continued use of their services means you agree to the new terms. You should check the terms regularly to see if they've changed.

medium

Spotify can change its terms at any time, and you'll be notified of changes. If you don't agree with the changes, you can close your account within 30 days.

What if they cause harm? high

If their outage costs you money, the most you can get back is what you paid them last month. Apple doesn't guarantee their services will be uninterrupted or error-free.

high

If Spotify's outage or failure costs you money, the most you can get back is $30 or what you paid them last month, whichever is greater.

Can they close my account? high

Apple can terminate your account at any time if you break their rules or if they decide to stop offering a service. If they do, you'll lose access to any content you bought or subscribed to.

Not found in this document.
How long do they keep it? medium

Apple collects technical data from your device, like what kind of device you're using and how you're using their services. They use this data to improve their services and may share it with third parties.

Not found in this document.
Who else gets my data? medium

If you buy a service membership from a reseller, the reseller will share your account info with Apple. Apple may use this info to check if you're eligible for the service.

Not found in this document.
Whose courts decide? Not found in this document. medium

New York law applies to these terms, and any disputes will be resolved in New York courts or through arbitration.

Who is allowed to use it? Not found in this document. low

You must be at least 18 years old to use Spotify, or 13 years old with parental consent.

Generated by AI and it can be wrong. Apple last read August 27, 2026; Spotify last read August 27, 2026. Grades follow the published methodology.