TOS Genie

Airbnb vs Zoom: whose terms are worse?

Airbnb has the better terms. Airbnb scores 55/100 (grade D) and Zoom scores 81/100 (grade F). Lower is better.

QuestionAirbnbZoom
Can I sue them? high

If you have a dispute with Airbnb, you'll have to go through arbitration. This means you won't be able to take them to court.

high

If you have a dispute with Zoom, you'll have to arbitrate it instead of going to court. You also can't bring class-action claims against Zoom. To opt out of arbitration, go to your account settings within 30 days of agreeing to these terms.

Can I join a class action? Not found in this document. high

You can't bring class-action claims against Zoom. This means if you have a problem, you'll have to take it up individually, not as part of a group.

Do they sell my data? medium

Airbnb collects personal data, which they use to provide and improve their services. They may also share this data with third parties.

medium

Zoom can access and use your content for specific purposes, like providing the service or complying with laws. Review Zoom's data usage policies to understand how your content will be used.

Do they own what I post? low

When you post content on Airbnb, you give them a license to use it. This means they can display, modify, and distribute your content as they see fit.

medium

By using Zoom, you give Zoom a license to use your content. This license is perpetual, worldwide, and non-exclusive, which means Zoom can use your content for various purposes.

Does it renew on its own? Not found in this document. medium

Your subscription will automatically renew unless you opt out at least 30 days before the end of your current term. Check your subscription settings to opt out of auto-renewal.

How long do I have to act? Not found in this document. medium

If you have a dispute with Zoom, you must submit it within 30 business days. If you don't, you might lose your right to dispute the issue.

Can they raise the price? medium

Airbnb's fees can change at any time, so you should check their website regularly to see if anything has changed.

medium

Zoom can change its prices at any time, but it will give you at least 30 days' notice before the change takes effect.

Can they change the deal? medium

Airbnb can change these terms at any time, so it's a good idea to check back regularly to see if anything has changed.

medium

Zoom can make changes to its terms of service at any time, and it's your responsibility to regularly check for updates.

What if they cause harm? high

If something goes wrong with your booking, Airbnb won't be held responsible for contracts between hosts and guests. They're just a platform connecting the two.

high

If Zoom's outage or other issue costs you money, the most you can get back is what you paid Zoom the previous month.

Can they close my account? medium

Airbnb can terminate your account at any time, for any reason. If this happens, you'll lose access to their services.

medium

Zoom can terminate your account at any time, and you can also terminate your account by contacting Zoom.

How closely am I tracked? medium

Airbnb uses tracking technology to personalize your experience and show you relevant content. This includes things like cookies and content recommendation systems.

Not found in this document.
Who else gets my data? medium

Airbnb can transfer their rights and obligations to someone else at any time, without needing your consent.

Not found in this document.
Whose courts decide? Not found in this document. medium

These terms are governed by California law, which means any disputes will be resolved according to California law.

Can I get my money back? Not found in this document. low

Zoom's refund policy is not clearly stated, but it seems that all payments are non-cancelable and non-refundable.

Generated by AI and it can be wrong. Airbnb last read August 27, 2026; Zoom last read September 16, 2026. Grades follow the published methodology.