TOS Genie

Uber's terms of service, in plain English

Several clauses work against you. Risk score 34/100 · 4 clauses that matter · 2 high risk

You agree to resolve disputes with Uber through individual binding arbitration, not in court.

Watch this document We re-read it on a schedule. If it changes, you hear about it in dollars and days.

What you sign away

  • The right to sue Uber in court
  • The right to participate in a class action lawsuit
  • The right to resolve disputes through a jury trial
high risk Forced arbitration

Arbitration Agreement

If you have a dispute with Uber, you must first try to resolve it informally with them. If that doesn't work, you can initiate arbitration. You give up the right to sue Uber in court, except for a few specific exceptions like small claims court or intellectual property disputes.

What to do about it · Within 60 days after the other party receives notice of intent to initiate an informal dispute resolution conference
  1. Write to Uber Technologies, Inc., Attn: Legal Department, 1725 3rd Street, San Francisco, CA 94158 to initiate an informal dispute resolution conference
high risk Limits on their liability

Limitation of Liability

If Uber's service causes you financial loss, the most you can get back is what you paid them last month.

medium risk Changes without notice

Modification of Terms

Uber can change these terms at any time, and it's your responsibility to regularly review them for changes.

medium risk Deadline to complain

Pre-Arbitration Dispute Resolution and Notification

Before going to arbitration, you and Uber must try to resolve your dispute informally. You must initiate this process within a certain time frame.

What to do about it · Within 60 days after the other party receives notice of intent to initiate an informal dispute resolution conference
  1. Initiate an informal dispute resolution conference by writing to Uber Technologies, Inc., Attn: Legal Department, 1725 3rd Street, San Francisco, CA 94158

Generated by AI and it can be wrong. Every point links to the source clause so you can check it. This document was last read on August 27, 2026. Read the original.