TOS Genie

37signals's terms of service, in plain English

Several clauses work against you. Risk score 44/100 · 9 clauses that matter · 2 high risk

37signals can terminate your account at any time and limits its liability to the amount you paid last month.

Watch this document We re-read it on a schedule. If it changes, you hear about it in dollars and days.

What you sign away

  • The right to sue for damages beyond the amount paid last month
  • The right to access data after account cancellation
high risk Account termination

Account Termination

If you violate the terms, 37signals can terminate your account. Make sure to review your account security and ensure two-factor authentication is set up to avoid any issues.

What to do about it
  1. Review your account security and ensure two-factor authentication is set up
high risk Limits on their liability

Liability Limitation

If their outage costs you money, the most you can get back is what you paid them last month.

medium risk Changes without notice

Unilateral Changes

37signals can update the Terms of Service at any time, so it's a good idea to check their website for updates.

What to do about it
  1. Check the 37signals website for updates to the Terms of Service
medium risk Automatic renewal

Auto-Renewal

If you don't pay your bill, 37signals will freeze your account and it will be inaccessible until you make payment.

What to do about it
  1. Make sure to pay your bill on time to avoid account freezing
medium risk Price changes

Price Changes

37signals may change prices for existing customers, but they will give at least 30 days notice.

What to do about it · At least 30 days notice will be given
  1. Check your email for price change notifications
medium risk How long data is kept

Data Retention

When you cancel your account, all content will be permanently deleted from backups within 60 days.

What to do about it · Within 30 days of account cancellation
  1. Export your data before canceling your account
medium risk Transfer to third parties

Third-Party Transfer

37signals uses third-party vendors and hosting partners to provide the necessary hardware and software for the Services.

low risk Tracking and profiling low confidence

Tracking

37signals takes measures to protect and secure your data, but the specifics are not clearly outlined.

low risk Licence to your content low confidence

Content License

You give 37signals a limited license to use the content you post, but the terms of this license are not clearly outlined.

Generated by AI and it can be wrong. Every point links to the source clause so you can check it. This document was last read on August 27, 2026. Read the original.