TOS Genie

37signals's terms of service, in plain English

Several clauses work against you. Risk score 40/100 · 9 clauses that matter · 2 high risk

37signals can terminate your account at any time and is not liable for damages.

Watch this document We re-read it on a schedule. If it changes, you hear about it in dollars and days. Change history

What you sign away

  • The right to sue in court for damages
  • The right to access data after account cancellation
  • The right to use the Services without changes to prices or features
high risk Limits on their liability

Liability Limits

If their outage costs you money, the most you can get back is what you paid them last month. The company is not liable to you or any third party for damages of any kind that result from the use of the Services.

high risk Account termination

Account Termination

37signals can terminate your account at any time. If you cancel your account, all content will be permanently deleted within 30 days.

What to do about it · Within 30 days of account cancellation, all content will be permanently deleted
  1. Review the Cancellation Policy
medium risk Price changes

Price Changes

37signals can change prices, but they will give you at least 30 days notice. You can check your email for price change notices.

What to do about it · At least 30 days notice for price changes
  1. Check your email for price change notices
medium risk Changes without notice

Unilateral Changes

37signals can modify or discontinue any part of their Services at any time. They may give notice, but are not required to.

medium risk How long data is kept

Data Retention

After you cancel your account, 37signals will permanently delete all your content within 60 days. You can export your data before cancellation.

What to do about it · Within 60 days of account cancellation, all content will be permanently deleted from backups
  1. Export your data before account cancellation
medium risk Refunds and cancellation

Refunds

37signals processes refunds according to their Refund Policy. You can contact their Support team for questions about refunds.

What to do about it
  1. Contact Support for refund questions
low risk Selling and sharing data low confidence

Data Sharing

37signals may process your data as described in their Privacy Policy. They may access your data for support requests, error fixes, or security purposes.

low risk Licence to your content low confidence

Content License

You give 37signals a limited license to use the content you post to provide the Services. They claim no ownership rights over your materials.

low risk Tracking and profiling low confidence

Tracking

37signals may track logs and metadata to ensure security and fix issues. They may also access accounts as part of an abuse report investigation.

Generated by AI and it can be wrong. Every point links to the source clause so you can check it. This document was last read on October 4, 2026. Read the original.