TOS Genie

Dropbox vs PayPal: whose terms are worse?

PayPal has the better terms. Dropbox scores 92/100 (grade F) and PayPal scores 60/100 (grade D). Lower is better.

QuestionDropboxPayPal
Can I sue them? high

If you have a dispute with Dropbox, you must try to resolve it informally first, and then you'll have to go through individual arbitration. You can't sue Dropbox in court, unless you opt out of arbitration within 30 days.

high

Disputes with PayPal will be resolved through arbitration, not in court. This means you won't be able to sue PayPal or participate in a class-action lawsuit.

Can I join a class action? high

You can't bring a class action lawsuit against Dropbox. If you have a dispute, you'll have to resolve it individually.

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Do they sell my data? medium

When you use Dropbox, you give them permission to access, store, and scan your files to provide their services. This includes sharing your data with their affiliates and trusted third parties.

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Do they own what I post? low

Dropbox says these terms don't give them any rights to your files, but it's not entirely clear what that means.

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Does it renew on its own? high

If you have a paid Dropbox account, it will automatically renew and charge you unless you cancel it.

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How long do I have to act? Not found in this document. high

If you request a check from PayPal, you must cash it within 180 days or the funds will be returned to your account and you'll lose the $1.50 fee.

Can they raise the price? high

Dropbox can change the fees for their services, and they'll give you at least 30 days' notice before the change takes effect.

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Can they change the deal? high

Dropbox can change these terms at any time, and the updated terms will be effective no less than 30 days after they notify you.

medium

PayPal can change its terms at any time, and you're bound by those changes if you keep using the service. You'll get at least 21 days' notice if the changes affect personal accounts, or 5 days' notice for business accounts.

What if they cause harm? high

If Dropbox's service causes you financial loss, the most you can get back is $20 or 100% of your last payment.

high

If PayPal's outage or other issue costs you money, the most you can get back is what you paid them last month. This limit applies even if the problem was PayPal's fault.

Can they close my account? high

Dropbox can terminate or suspend your account at any time, and if they do, you won't be able to access your files.

high

PayPal can close your account at any time, with or without notice. If this happens, you'll still be responsible for any outstanding fees or debts.

How closely am I tracked? medium

Dropbox may review your conduct and content to ensure it complies with their policies, and they can terminate your account if it doesn't.

medium

PayPal may ask for your tax ID number or other tax-related information to comply with tax laws. You're responsible for paying any taxes owed on your PayPal transactions.

How long do they keep it? Not found in this document. medium

PayPal will keep your money separate from its own funds, so if the company goes bankrupt, your balance should be safe. However, this protection doesn't apply to cryptocurrency holdings.

Who else gets my data? Not found in this document. medium

PayPal may convert your money to a different currency if necessary, using its own exchange rate. You can't use PayPal for speculative trading or trying to profit from currency conversions.

Generated by AI and it can be wrong. Dropbox last read August 27, 2026; PayPal last read August 27, 2026. Grades follow the published methodology.