Dropbox vs Lyft: whose terms are worse?
Lyft has the better terms. Dropbox scores 92/100 (grade F) and Lyft scores 57/100 (grade D). Lower is better.
| Question | Dropbox | Lyft |
|---|---|---|
| Can I sue them? |
high
If you have a dispute with Dropbox, you must try to resolve it informally first, and then you'll have to go through individual arbitration. You can't sue Dropbox in court, unless you opt out of arbitration within 30 days. | Not found in this document. |
| Can I join a class action? |
high
You can't bring a class action lawsuit against Dropbox. If you have a dispute, you'll have to resolve it individually. | Not found in this document. |
| Do they sell my data? |
medium
When you use Dropbox, you give them permission to access, store, and scan your files to provide their services. This includes sharing your data with their affiliates and trusted third parties. | Not found in this document. |
| Do they own what I post? |
low
Dropbox says these terms don't give them any rights to your files, but it's not entirely clear what that means. |
low
Lyft owns all the intellectual property rights in the platform, and you don't have the right to use their trademarks or other intellectual property except as allowed by the agreement. |
| Does it renew on its own? |
high
If you have a paid Dropbox account, it will automatically renew and charge you unless you cancel it. |
high
Lyft will charge you for the services you use, and you agree to pay those charges when you use the platform. |
| Can they raise the price? |
high
Dropbox can change the fees for their services, and they'll give you at least 30 days' notice before the change takes effect. |
high
Lyft can change the prices for their services at any time, and you agree to pay the prices that are in effect when you use the services. |
| Can they change the deal? |
high
Dropbox can change these terms at any time, and the updated terms will be effective no less than 30 days after they notify you. |
medium
Lyft can change the terms of this agreement at any time, and you accept those changes by continuing to use the platform after they are made. |
| What if they cause harm? |
high
If Dropbox's service causes you financial loss, the most you can get back is $20 or 100% of your last payment. |
high
If you don't like a ride, you can't get a refund - all charges are non-refundable except where the law says they have to be. |
| Can they close my account? |
high
Dropbox can terminate or suspend your account at any time, and if they do, you won't be able to access your files. |
medium
You can only have one user account, and you can't let other people use your account or create an account on behalf of someone else. |
| How closely am I tracked? |
medium
Dropbox may review your conduct and content to ensure it complies with their policies, and they can terminate your account if it doesn't. |
medium
You agree to receive communications from Lyft, but you can opt out of some messages by texting 'STOP' to the shortcode. |
| How long do they keep it? | Not found in this document. |
medium
Lyft can use your information to improve the platform and provide services to you, and you give them permission to do so by using the platform. |
| Whose courts decide? | Not found in this document. |
low
The laws of a particular jurisdiction will apply to any disputes between you and Lyft, but it's not entirely clear which jurisdiction that will be. |
| What else should I know? | Not found in this document. |
high
You agree not to do certain things when using the platform, such as impersonating someone else or violating the law. |
Generated by AI and it can be wrong. Dropbox last read August 27, 2026; Lyft last read August 27, 2026. Grades follow the published methodology.