TOS Genie

Apple vs Dropbox: whose terms are worse?

Apple has the better terms. Apple scores 82/100 (grade F) and Dropbox scores 92/100 (grade F). Lower is better.

QuestionAppleDropbox
Can I sue them? high

You agree to arbitrate any disputes with Apple. This means you can't take them to court, except in small claims court.

high

If you have a dispute with Dropbox, you must try to resolve it informally first, and then you'll have to go through individual arbitration. You can't sue Dropbox in court, unless you opt out of arbitration within 30 days.

Can I join a class action? high

You can't sue Apple as part of a class action lawsuit. If you have a dispute, you have to arbitrate or sue individually.

high

You can't bring a class action lawsuit against Dropbox. If you have a dispute, you'll have to resolve it individually.

Do they sell my data? Not found in this document. medium

When you use Dropbox, you give them permission to access, store, and scan your files to provide their services. This includes sharing your data with their affiliates and trusted third parties.

Do they own what I post? Not found in this document. low

Dropbox says these terms don't give them any rights to your files, but it's not entirely clear what that means.

Does it renew on its own? medium

Subscriptions automatically renew until you cancel them. You can cancel at any time, but you need to do it at least 24 hours before your subscription is set to renew.

high

If you have a paid Dropbox account, it will automatically renew and charge you unless you cancel it.

How long do I have to act? high

If you have a dispute with Apple, you agree to submit to arbitration. You must submit your dispute to arbitration within the time limit set by the American Arbitration Association.

Not found in this document.
Can they raise the price? medium

Prices for content and services can change at any time. If you've already bought something, the price change won't affect you, but if you're subscribing to a service, the new price will apply when your subscription renews.

high

Dropbox can change the fees for their services, and they'll give you at least 30 days' notice before the change takes effect.

Can they change the deal? medium

Apple can change these terms at any time without notice. If they do, your continued use of their services means you agree to the new terms. You should check the terms regularly to see if they've changed.

high

Dropbox can change these terms at any time, and the updated terms will be effective no less than 30 days after they notify you.

What if they cause harm? high

If their outage costs you money, the most you can get back is what you paid them last month. Apple doesn't guarantee their services will be uninterrupted or error-free.

high

If Dropbox's service causes you financial loss, the most you can get back is $20 or 100% of your last payment.

Can they close my account? high

Apple can terminate your account at any time if you break their rules or if they decide to stop offering a service. If they do, you'll lose access to any content you bought or subscribed to.

high

Dropbox can terminate or suspend your account at any time, and if they do, you won't be able to access your files.

How closely am I tracked? Not found in this document. medium

Dropbox may review your conduct and content to ensure it complies with their policies, and they can terminate your account if it doesn't.

How long do they keep it? medium

Apple collects technical data from your device, like what kind of device you're using and how you're using their services. They use this data to improve their services and may share it with third parties.

Not found in this document.
Who else gets my data? medium

If you buy a service membership from a reseller, the reseller will share your account info with Apple. Apple may use this info to check if you're eligible for the service.

Not found in this document.

Generated by AI and it can be wrong. Apple last read August 27, 2026; Dropbox last read August 27, 2026. Grades follow the published methodology.